Service, security and access management with full visibility.
VAE has deep operations management and operations support system deployment experience across multiple vertical markets. We are highly proficient in delivering the following services to support global-scale operations environments.
Our Service Offerings Include:
Global Scale Operations Support Solutions
- Software Architecture, Development, Deployment, Integration, and Tuning – VAE specializes in the turnkey delivery of software systems that operations rely on to provide accurate and timely customer support. Our solutions are developed for small to global-scale customers and include next-generation capabilities.
- IT Modernization and Application Migration (on-prem, private cloud, public cloud) – IT environments must continuously adapt to new demands and technologies. VAE can help you navigate these changes intelligently and with minimal impact on existing applications and operations.
- IT Service Management – From Incident and Problem Management to Asset and Configuration Management, VAE has real experience delivering integrated solutions tailored to the customer’s business needs. We can help you streamline and automate your service management platform.
- Security Management – Security management is multifaceted and the need to integrate the proliferation of security functions is critical. The VAE team has built the layered defenses that enterprises require and has the experience of managing at a global scale. From the desktop to the datacenter to the cloud, we have your security needs covered.
- End-to-End Performance Management – Understanding and maintaining application performance across large enterprises can be daunting. Our solutions provide the visibility required to understand and troubleshoot issues even in today’s highly dynamic, distributed services environment.
- Enterprise Service Desk – VAE has the experience to help you staff and manage an enterprise service desk. Whether you need assistance with the people, the process, or the technology, we have you covered.
- Identity and Access Management – Large and small businesses alike can struggle with managing, organizing and maintaining a secure and functional identity and access management system. VAE specializes in deploying scalable and resilient IdAM platforms.
- Operational Automation – Using advanced capabilities like ML, AI, and statistical analysis, VAE is adept at providing operational automations to remove humans-in-the-loop safely. Doing so not only provides cost reduction and efficiency, but lights-out repeatability for streamlined operations.
Real-time, Accurate, Massive IT Visibility
- Global Cyber and Network Situational Awareness Delivery – VAE’s operations support solutions are built with global scale in mind using massive data ingest and analysis. Seeing the big picture, but being able to drill down to details is what today’s fast-paced operation centers require.
- Security, Network, Data Center, and Edge Consolidated Analytics – IT capabilities are increasingly distributed … to the cloud and the edge. VAE has the know-how to bring the required telemetry from these service providing systems together. We understand how to deduplicate, enrich, and aggregate data for consolidated analysis.
- Operations Support Systems Tuning – Nothing is static in today’s fast-evolving IT landscape. Constant tuning is required for the operations support systems to understand and control your technology outlay. VAE can help make your systems continually more efficient and effective at promoting security and top-notch customer support.
Operations Management Consulting
- CxO Consultation and Guidance – VAE’s consultants have the right technical talent, business acumen and communication skills to work directly with corporate officers to help in decision-making, planning and managing ongoing efforts within your enterprise. Whether you need advice on emerging technologies or help in selecting a vendor solution, we can provide the insight to make the right choice.
- Technology Adaptation and Migration Planning – Technology is ever changing. Stop adapting and your business suffers. Change too much and your business suffers. VAE can help you find the balance in when and how to accommodate change.
- Operations Maturity Assessment and Gap Analysis – VAE knows what optimal operations management looks like because we’ve helped so many customers achieve outstanding results. We are happy to spend time with your operations support personnel, managers, and customers to understand how you can improve.
- COOP and Disaster Recovery Preparedness – Things happen. We understand. Let us help you be ready when disaster strikes. Whether it is planning, process, or technology improvement, we can ensure your business continues without interruption next time you experience adversity.